Privacy Policy

Last Updated: January 2025

CEB Consulting Inc. ("CEB Consulting", "we", "us", or "our") is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, business address
  • Business Information: Company name, job title, industry details
  • Consulting Engagement Information: Information provided during consultations, proposals, or projects
  • Website Usage Information: IP address, browser type, pages visited, and other analytics data
  • Communications: Emails, messages, or other correspondence you send to us

We only collect personal information that is necessary for identified business purposes.

2. How We Use Your Information

We use personal information for the following purposes:

  • To provide consulting and advisory services
  • To respond to inquiries and communicate with clients and prospective clients
  • To prepare proposals, contracts, and invoices
  • To improve our website, services, and client experience
  • To comply with legal and regulatory obligations

We do not use personal information for purposes other than those for which it was collected, except with consent or as required by law.

3. Consent

By providing personal information to CEB Consulting, you consent to its collection, use, and disclosure as described in this Privacy Policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions, by contacting us (see Section 9).

4. Disclosure of Personal Information

We do not sell, trade, or rent personal information. We may disclose personal information only in the following circumstances:

  • To trusted service providers who assist us in operating our business (e.g., IT, hosting, accounting), under confidentiality obligations
  • When required by law, court order, or regulatory authority
  • To protect our legal rights or the safety of others

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to meet legal, accounting, or regulatory requirements. When no longer required, information is securely destroyed or anonymized.

6. Safeguards

We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Access to personal information is restricted to those who need it to perform their duties.

7. Cookies and Analytics

Our website may use cookies or similar technologies to enhance functionality and analyze traffic. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Requests will be handled within a reasonable timeframe, subject to applicable legal exceptions.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

CEB Consulting Inc.

5915 Leslie St

North York, ON M2H 1J8

Canada

Email: info@cebconsultinginc.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with an updated effective date.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.